Hotel Professionals

The Hospitality Gene
Hotel Professionals

The Hospitality Gene

Restaurateurs and hoteliers always claim that employees are the most important assets of their businesses. Yet only few pay enough attention and care to select the most suitable individuals for front-of-the-house positions. One of the most important aspects in hiring is according to the vacancy’s requirements. You can hire a […]

Effective service
Hotel Professionals

Effective service increases sales

Effective service increases sales Service standards have been declining for sometime now especially since the turn of the century. In many cases speed has become more important dictated by busy but wealthy patrons and competition from fast food eateries. Shortage of properly trained servers and young, eager individuals to work […]

Quality standards
Hotel Professionals

Establishing and managing quality standards in the hospitality industry

The level of quality of tangible goods and intangible services is a primary concern in the industry. Establishing and enforcing quality standards presents important points to bear in mind. Perception of quality changes according to an individual’s social and educational background, travel experiences, wealth and in general life experiences. Quality […]

Food Presentation
Hotel Professionals

Food Presentation

“People eat with their eyes” is a relevant saying. A jumble of food heaped on a plate turns off most people, unless they happen to be ravenous. Presenting food, at least in restaurants, has been an important part of success. Cold food must be presented cold, and hot food hot. […]